Features

Every module designed to reduce risk and save time.

From onboarding to enforcement responses, each workflow captures evidence, logs decisions, and protects teams from missed deadlines.

Feature categories

Onboarding Evidence vault Workflow rules Lettings Rent and deposits Pets Repairs Complaints Possession

Onboarding and readiness

Portfolio import, property classification, compliance file structure, and bulk task creation.

Document and evidence vault

Metadata, expiry alerts, versioning, legal hold, and proof-of-service tracking.

Workflow and rules engine

Approval gates, SLAs, automation recipes, and jurisdiction rules.

Lettings and advertising

Advert builder, bidding controls, decision matrices, and decision logs.

Tenancy creation

E-signing, execution timestamps, service proof tooling, and onboarding packs.

Rent, deposits, arrears

Rent gating, deposit evidence, arrears playbooks, and Section 13 workflows.

Pets workflows

Request tracking, 28-day timers, refusal templates, and consent workflows.

Repairs and contractors

Tenant reporting, triage, scheduling, completion evidence, and access logs.

Legal and enforcement

Possession wizard, evidence pack builder, and investigation response packs.

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Feature catalogue

Detailed capabilities by module.

Onboarding and readiness

Portfolio import, property classification, compliance file structure, bulk task templates, and readiness scoring.

Lettings and marketing

Advert builder with no bidding guardrails, applicant decision logs, and compliant pricing controls.

Tenancy creation

E-signing workflows, execution timestamps, onboarding packs, and service proof logging.

Rent and arrears

Rent gating before signing, arrears alerts, repayment plans, and Section 13 workflows.

Pets and permissions

Request tracking, 28-day timers, landlord approvals, and refusal templates with evidence.

Repairs and contractors

Tenant reporting, triage SLAs, scheduling, completion evidence, and contractor portals.

Complaints and ombudsman workflows

Separate complaint intake, investigation checklists, outcome letters, and learning loops.

Possession and enforcement

Section 8 oriented case management, evidence pack builder, and investigation response exports.