Feature inventory

A scannable operational feature set aligned to real workflows.

Move beyond a flat feature list. Explore how Property Manager supports each stage of repair delivery, resident service, regulatory evidence, supplier coordination, and portfolio governance.

Capability areas

Choose the workflow you need to understand.

Each capability now has a dedicated page covering the operating problem, the end-to-end workflow, the controls around it, and the outcomes teams should expect.

Work order management software

Control every property work order from intake to verified close-out.

Coordinate triage, assignment, supplier matching, appointments, messages, SLA, evidence, quotes, purchase orders, invoices, mobile execution, and completion in one accountable record.

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Property inspections, check-in and checkout

Create an agreed property condition record across the tenancy lifecycle.

Guide pre-check-in inspection, inventory, risk assessment, tenant check-in, signatures, QR-linked assets, monitoring, staff checkout, tenant checkout, and evidence comparison.

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Repairs and evidence

Run every repair as an accountable case, from first report to completion.

Bring resident intake, triage, supplier delivery, appointments, communication, commercial decisions, and completion evidence into one repair record.

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Renters' Rights readiness

Keep the chronology, approvals, and evidence behind readiness decisions together.

Connect repair history, resident contact, complaints, access attempts, decision context, notices, documents, and evidence packs without replacing specialist legal advice.

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Compliance and Building Safety

Turn certificates, inspections, and remedials into an active property record.

Track requirements, expiry, inspections, remedial actions, resident engagement, accountable parties, and exportable evidence across each property and portfolio.

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Complaints and disrepair

Manage complaints and disrepair as governed cases, not inbox threads.

Keep deadlines, ownership, resident impact, repair chronology, hazards, communications, landlord decisions, and evidence together from intake to reviewed outcome.

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Mobile field operations

Connect resident reporting, contractor delivery, and staff inspections.

Use role-specific mobile experiences for repair reporting, field jobs, QR-led inspections, evidence capture, handovers, condition records, documents, and offline work.

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Landlord decisions

Give landlords the decisions and evidence they need without exposing the staff workspace.

Present repairs, quote choices, spend, safety records, reports, and decision packs through a branded portal with delegated authority and auditable approvals.

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Supplier and contractor delivery

Match, dispatch, and govern supplier delivery against the work required.

Use trade, coverage, accreditation, availability, performance, trust, rate, and client relationship context to select suitable suppliers and preserve delivery evidence.

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SLA and automation

Turn deadlines and policy into visible, owned operational action.

Define triggers, conditions, approvals, reminders, pauses, escalations, and safe automated actions while preserving human control and audit playback.

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Portfolio command centre

Surface the work that needs attention across every property and team.

Combine repairs, SLA, supplier, compliance, finance, complaints, AI review, data quality, and client health into role-specific action queues backed by source records.

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Operating boundaries

Know what is live, governed, and designed to expand.

The platform separates operational foundations from roadmap expansion and AI assistance, so buyers can evaluate the current record, the controls around it, and the next layer of capability without blurred claims.

Operating principle

Available foundation

Organisation, portfolio, property, unit, resident, supplier, and tenancy records
Tenant portal and mobile app for repair reporting, messages, documents, and media evidence
Work orders with attachments, appointments, status tracking, timelines, and audit events
Compliance records, document storage, expiry visibility, and evidence summaries
Landlord and operator portals with role-aware access and white-label branding
Supplier records, trade categories, appointments, completion notes, and quote context

Operating principle

Governance workflows

SLA policies, escalation paths, and command-centre views for outstanding work
Landlord approval packs for quotes, access, sensitive decisions, and completion records
Complaints and disrepair cases tied to the underlying repair and communication history
Compliance packs for certificates, inspections, remedials, and Building Safety evidence
Planned maintenance schedules, void tasks, and recurring property actions
Supplier invoices, completion evidence, and export workflows

Operating principle

Integrations and AI controls

Supplier, communications, storage, reporting, and accounting integrations scoped during rollout
Webhooks and API keys for controlled enterprise integration paths
AI-assisted triage, categorisation, routing suggestions, and evidence summaries
Decision logs and human-review controls so suggestions never become invisible decisions
Export-ready evidence packs for internal review, complaints, audit, and specialist advice
Portfolio reporting that separates observed data from predictive signals

Next step

Want to see these workflows inside the live platform?

Book a walkthrough and we will map the capability inventory to your operating model rather than giving you a generic product tour.

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