Tenant app
Fast issue reporting with built-in evidence capture.
Tenants can report issues, upload photos or videos, and track progress without losing context. All communications are logged automatically.
Must-have capabilities
1
Guided triage and severity flags.
2
Photo, video, and audio evidence uploads.
3
Status timeline and appointment reminders.
Tenant experience
A clear path for every request.
Tenants can track issues, upload evidence, and receive updates without being bounced between teams. Every action creates an audit trail for the agent or landlord.
Guided triage
Structured forms collect severity, access notes, and impact details.
Evidence uploads
Photo, video, and audio uploads with timestamps and versioning.
Status timeline
Clear steps from received to resolved, with appointment reminders.