What tenants get
- Camera-first issue reporting
- Status timeline from received to scheduled to resolved
- Appointment reminders
- Two-way messaging
- Ability to upload more evidence at any time
Tenant mobile app
Report issues in seconds with evidence, updates, and clear next steps.
Tenants can raise requests, upload photos, video, and audio, and communicate in one thread without chasing or confusion.
What operators get
- Better initial evidence capture
- Clearer resident communication
- Less duplicated admin and fewer missed updates
Why it matters
- Tenant experience is part of operational readiness
- Evidence capture improves downstream decision-making
- Mobile-first reporting reduces friction at the start of every repair flow
Next step
See the tenant experience alongside the operator workflow.
Request a walkthrough of the mobile reporting path and the back-office flow it triggers.