Smarter repairs. Clearer evidence.Explore what is new
Property Manager logoProperty ManagerEvidence-first rental operations
A property manager checking a tablet outside a rental property.
Portal viewRepairs, approvals, and evidence in one workspace.
Renters' Rights readinessTrack repairs, notices, access, complaints, and response evidence before deadlines arrive.
Building safety evidenceKeep certificates, remedial actions, inspection notes, and accountable-party records together.

Property Manager brings repairs, compliance records, landlord approvals, tenant communication, supplier coordination, mobile evidence, white-label portals, and portfolio governance into one operating record for Renters' Rights and Building Safety readiness.

Managed together

Starting with the first tenant report, the platform turns scattered messages, repair evidence, landlord approvals, supplier updates, safety documents, complaint context, expiry dates, access notes, and resident communication into a structured operating record that every authorised party can understand.

24/7repair intake with evidence
3tenant, landlord, and team portals
1regulatory evidence trail
Rolesscoped approvals and visibility
Platform capabilities

Major workflows in one evidence-led operating system.

Property Manager is designed as more than a repair tracker. It gives landlords, agents, asset managers, and management companies a practical operating layer for resident reporting, compliance readiness, supplier delivery, white-label service delivery, and portfolio governance.

Repair intake and evidence

Tenants can report issues with photos, video, audio, notes, urgency, access details, and resident impact so teams start from a structured record rather than a loose inbox thread.

Explore

Renters' Rights readiness

Repair history, complaint context, access attempts, response evidence, notices, approvals, and timelines stay together for operational review before sensitive decisions are made.

Explore

Building Safety evidence

Certificates, inspections, remedial actions, expiry dates, resident engagement notes, and accountable-party evidence can sit beside the property work that depends on them.

Explore

Landlord approvals

Agents can request approval on quotes, access, scope changes, completion evidence, and exceptional decisions without losing the wider repair or compliance trail.

Explore

Supplier coordination

Contractor assignment, appointment updates, supplier notes, completion photos, and invoice context can be attached to the same job record.

Explore

White-label portals

Management companies can present branded tenant and landlord experiences while still using the same operational controls underneath.

Explore

Portfolio command centre

Portfolio leads can review open repairs, overdue actions, missing evidence, compliance exposure, approval bottlenecks, and team workload across properties.

Explore

AI-assisted operations

AI support can help with triage, routing, summarisation, and evidence review while preserving human approval, decision logs, and legal-advice boundaries.

Explore

Renters' Rights operating record

Keep repairs, complaints, resident updates, access attempts, approval decisions, and notice context close enough for review before sensitive tenancy action.

Building Safety evidence habits

Treat certificates, inspection notes, remedial actions, resident engagement, accountable-party context, and expiry dates as living property records.

Complaints and disrepair chronology

Preserve the sequence of reports, attendance, communication, supplier evidence, approval delays, no-access notes, and completion records.

Portfolio governance

Give asset managers and management companies a consistent way to see exceptions, overdue work, evidence gaps, workload, and reporting packs.

Built for rental operations

We build foundations for calmer property management.

Property Manager gives landlords, asset managers, and letting teams the operating foundations to manage portfolios with more confidence as private rented sector reform raises expectations around repair responsiveness, record keeping, resident communication, and consistent decision-making. Repairs, notices, access requests, complaints, landlord approvals, contractor updates, inspection notes, certificates, and resident communications stay connected to the same property record, so teams can see what happened, who approved it, and what evidence supports the decision.

For Renters' Rights Act readiness, the platform helps teams preserve the repair history, access notes, complaints, response evidence, notice context, and approval trail that should be reviewed before sensitive tenancy decisions progress. For Building Safety Act evidence management, it keeps certificates, inspections, remedial actions, resident engagement notes, and property files close to the work that depends on them.

Instead of chasing email threads or rebuilding a timeline after the fact, portfolio leads can govern work from first report to close-out: triage repair urgency, request approval, attach quotes, issue updates, store compliance evidence, monitor outstanding actions, and keep a defensible record across every managed home. Property Manager supports operational readiness and evidence management; it does not replace specialist legal advice.

View platform
A property manager standing in a modern rental apartment.
Oversight

For landlords

See repairs, documents, approvals, complaints, and tenant updates in one operating record.

A property operations coordinator using a tablet in an office.
Service delivery

For agents

Run white-label client portals with structured triage, evidence packs, and clear landlord visibility.

Platform scope

From first report to completion, keep every action attached.

Tenant reporting

Photo, video, audio, notes, urgency, resident impact, and access details captured at the start.

Compliance files

Store certificates, expiry dates, inspection notes, remedial actions, and property evidence in one place.

Approvals

Keep landlord decisions, supplier notes, quote approvals, and completion evidence attached to the job.

White-label portals

Let management companies present tenant and landlord workflows under their own brand and domain.

Our process

Explore the strategic way our process is done.

A landlord and letting agent shaking hands after agreeing next steps.
Step 01

Structure the operating model

Set up organisations, properties, roles, branded portals, issue types, SLA policies, and escalation paths.

Step 02

Capture work at the source

Tenants submit evidence once, then your team routes repairs, records access, requests approvals, and assigns suppliers.

Step 03

Close the loop with evidence

Messages, appointments, completion notes, invoices, and documents stay connected to the same repair record.

Operations

Strategic clarity in every repair record.

Portfolio visibility

Roll up repairs, documents, users, and open actions across managed properties.

Issue templates

Guide tenants through the right questions, media evidence, and emergency routing for each repair category.

Tenant app

Mobile reporting, evidence upload, notifications, and repair messaging for residents.

Evidence records

Every update stays linked to the property, tenancy, repair, decision, and people involved.

Questions

Frequently asked questions

Contact us
Can management companies white-label the portal?

Yes. Branding, support details, client portals, and custom domains are part of the white-label model.

Can tenants submit photos, video, and audio?

Yes. The tenant app and portal support media evidence as part of the repair reporting flow.

Does this replace specialist legal advice?

No. Property Manager supports operational readiness and evidence management. Legal decisions should still use specialist advice.

Can landlords and agents work in the same repair record?

Yes. Role-based access keeps each party on the same evidence trail with the right level of visibility.

Resources

Latest insights

Guide

Preparing repair evidence for Renters' Rights scrutiny

Product

How white-label portals support management-company governance

Operations

Building Safety evidence habits for managed portfolios

Ready to organise your rental portfolio?

Book a demo