Evidence travels with every case
Property records, repair timelines, approvals, messages, and files stay connected and can be assembled into a review-ready evidence pack.
Product overview
One operating record for repairs, compliance, approvals, and evidence.
Replace spreadsheets, inbox chaos, and disconnected portals with a structured operating system for resident reporting, complaints, notice context, Building Safety evidence, landlord approvals, supplier delivery, white-label service delivery, mobile workflows, AI-assisted operations, integrations, and portfolio-ready reporting.
One core, different operating models
Agent-managed, self-managed, and hybrid services use the same controls while exposing the right actions and records to each audience.
One connected operating record
A case should gain context as work moves forward, not lose it between teams.
Property Manager connects the operational steps that are usually split across forms, inboxes, spreadsheets, and separate portals. The result is a clearer path from the first resident report to an accountable outcome.
Capture01
Start with the full property and resident context
Record the property, tenancy, resident impact, urgency, access requirements, issue answers, and media evidence before coordination begins.
Coordinate02
Move work through owned decisions and handoffs
Keep triage, supplier matching, appointments, landlord approvals, messages, and commercial decisions attached to the same case.
Prove03
Preserve a review-ready account of what happened
Build a chronology from source files, decisions, attendance, completion evidence, communications, and export metadata rather than reconstructing it later.
Why teams switch
Public website up front. Structured system behind it.
The logged-out site explains the operating model. The logged-in workspace is where repairs, documents, decisions, suppliers, residents, and audit trails are actually run.
Repairs, compliance, tenancy, finance, supplier, complaint, and evidence workflows share one case model.
Mobile apps bring reporting, field evidence, appointments, documents, and operational action into the workflow.
Operational queues and portfolio reporting expose overdue action, cost, risk, and evidence gaps.
Versioned packs preserve source files, approvals, messages, timelines, and audit metadata for review.
Product menu
Explore the platform by capability area.
Visitors need more than a feature list. These product areas explain how the platform supports the major jobs around repairs, compliance, resident communication, supplier delivery, white-label growth, and governance.
Coordinate every repair from intake to verified completion
Triage, supplier matching, appointments, SLA controls, messages, quotes, purchase orders, invoices, mobile delivery, evidence, and audit history.
Learn moreConnect pre-check-in, condition evidence, signatures, and checkout
Room-by-room inspections, inventory evidence, QR assets, risk findings, tenant check-in, monitoring, checkout comparison, and versioned reports.
Learn moreRepairs and evidence intake
Structured issue templates, resident impact, emergency prompts, media evidence, access notes, appointments, messages, and completion records.
Learn moreRenters' Rights operating record
Repair history, complaints, access attempts, response timelines, notice context, approvals, and evidence packs that support internal review.
Learn moreComplaints and disrepair chronology
Resident reports, recurring repair history, access attempts, supplier attendance, landlord decisions, and communications kept close to the case.
Learn moreBuilding Safety and compliance files
Certificates, inspection evidence, remedial actions, expiry dates, resident engagement notes, and export-ready property records.
Learn moreSupplier and contractor coordination
Supplier assignment, quotes, appointment updates, completion notes, invoices, and evidence kept beside the job they relate to.
Learn moreWhite-label tenant and landlord portals
Runtime branded portals, client support details, domain-led web experiences, and audience-specific visibility for management companies.
Learn moreCommand centre and reporting
Operational queues, overdue actions, missing evidence, approval bottlenecks, role-scoped views, and board-level portfolio reporting.
Learn moreSLA policies and automation
Deadline-aware work queues, escalation rules, reminder paths, approval gates, and repeatable branch processes for higher-volume teams.
Learn moreTenant app and resident updates
A shared mobile app for tenant repair reporting, evidence upload, notifications, support details, and two-way repair messaging.
Learn moreIntegrations and AI governance
API and webhook roadmap, supplier/accounting/reporting integrations, AI-assisted triage, AI summaries, and human-reviewed decision logs.
Learn moreHow it works
Built to fit the way rental operations already run.
The platform structure from your deck is less about a single workflow and more about one system of record for Renters' Rights readiness, Building Safety evidence, repairs, approvals, and multiple operating models.
Evidence-first by default
- Every property has a compliance file structure.
- Every case has a timeline and decision log.
- Key actions can be bundled into an exportable evidence pack.
- Complaints and disrepair context stay close to the repair history.
Works with your operating model
- Agent-managed: the agent runs workload and landlords approve key decisions.
- Self-managed landlord: the landlord uses the platform directly.
- Hybrid: agents manage workflows while landlords join approvals and selected threads.
- Management-company structures support parent teams and child landlord organisations.
Built for scale
- Bulk actions across portfolios.
- Configurable SLAs and responsibilities.
- Reporting that rolls up from property to portfolio to organisation.
- Supplier delivery, appointment updates, and completion evidence stay attached to the record.
Roadmap alignment
Available foundations today, with clear expansion paths.
The public product story should show the current operating system and the roadmap without overstating what is automated, live, or legally determinative.
Operating records for repairs and compliance
Work orders, residents, properties, tenancies, suppliers, documents, attachments, messages, appointments, approvals, audit events, reports, white-label portals, and the tenant app sit in one shared operating model.
Learn moreGovernance workflows for higher scrutiny
SLA policies, command-centre views, landlord approval packs, complaints and disrepair cases, compliance packs, planned maintenance, supplier invoices, onboarding, data quality, and portfolio exception reporting should build on the same record.
Learn moreAssistance with human decision control
AI triage, routing suggestions, webhooks, API keys, supplier/accounting integrations, and AI decision logs should support operators while keeping final decisions, exports, and legal review human-led.
Learn moreNext step
Explore the operational detail next.
Continue into the feature inventory, security posture, or integrations path depending on where the buying conversation is today.