Your operational readiness guide for England.
Understand key changes, build a portfolio readiness baseline, and create evidence packs that stand up to scrutiny.
Top actions
What changes first
Advertising, onboarding, and pets decisions carry more scrutiny. Evidence and timelines must be stored consistently.
What changes next
Section 21 is removed, so Section 8 evidence packs and decision logs become critical for possession.
What changes first, and what to fix now.
Immediate focus
Advertising controls, onboarding checks, rent in advance gating, and pet request timers.
Next phase focus
Section 8 workflows, evidence packs, and enforcement response readiness.
Do I need new processes?
Yes. Evidence, decision logs, and timelines are central to the new compliance environment.
How do I avoid deadline risk?
Use SLA timers and approval gates that prevent actions outside of policy windows.
What should I store?
Documents, service proofs, communications, and any decision rationale for high risk actions.